| Shipping Policy |
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| Food Department Policy |
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| Shipping/Handling |  |
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Russianfoods.com currently ships orders to the 48 contiguous US states, Alaska and Hawaii. We DO NOT ship to P.O. Boxes, APO/FPO military addresses or Puerto Rico. Most of our orders ship via UPS from our fulfillment center.
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| Alaska & Hawaii Shipping | |
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All service to Hawaii and Alaska will be via UPS Second Day Air. These orders will be charged $12.00 plus $ 2.00 per pound.
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| Canadian Shipping | |
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Due to customs regulations we DO NOT ship to Canada.
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| Non-Perishable Product Shipping | |
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Orders for non-perishable products are shipped via UPS Ground or USPS, at the sole discretion of Russianfoods.com. Most of the orders ship within 7 business days. Please allow 1-2 weeks for delivery. Faster delivery is available upon request; extra charges will apply. From time to time, delays may result due to weather, product availability, or other conditions, and we will do our best to inform you of any delays in the shipping of your order.
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| Perishable/Special Shipping Requirements | |
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Because certain products sold by Russianfoods.com are highly perishable, our shipping policy is different from those used with non-perishable grocery orders. Perishable products must be shipped via UPS Second Day Air. Perishable items are shipped in special packaging to keep them cold, but they should be refrigerated as soon as they are received. Please be sure that someone will be at the address to receive the delivery.
The cost for this service is outlined in the shipping rate table below.
Shipment of perishable product orders takes place each Wednesday for delivery on Friday (for delivery by 3PM local time to most areas; by 5PM to outlying areas). From time to time, delays may result due to weather, product availability, or other conditions, and we will do our best to inform you of any delays in the shipping of your order.
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| Combined Perishable & Non-Perishable Orders | |
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If you order both perishable and non-perishable products you will be billed only one (perishable) handling charge. We reserve the right to ship the perishable and non-perishable products separately.
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| Handling Fee | |
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Perishable items are shipped in special insulated boxes with gel packs to keep them cold.
Special Handling Fee of $5.00 is charged.
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| Shipping Rates | |
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Russianfoods.com ships orders with ONLY NON PERISHABLE PRODUCTS greater than $200,000.00 FREE of charge.
Minimal purchase is $0.00
Due to the unique nature of our food the shipping rates for Perishable and Non-Perishable Products are not the same.
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Non-Perishable Products - shipping charge is based upon the total weight of the non-perishable items ordered. Shipping cost is determined by the total ship weight of your order multiplied by the shipping rate of $1.00 per lb. We also charge one time handling fee of $4.00.
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| Weight (lbs.) |
Shipping Charge |
| Up to 1 lb. |
$ 5.00 |
| 1 lbs. - 2 lbs. |
$ 6.00 |
| 2 lb. - 3 lbs. |
$ 7.00 |
| 3 lb. - 4 lbs. |
$ 8.00 |
| 4 lb. - 5 lbs. |
$ 9.00 |
| 5 lb. - 6 lbs. |
$ 10.00 |
| 6 lb. - 7 lbs. |
$ 11.00 |
| 7 lb. - 8 lbs. |
$ 12.00 |
| 8 lb. - 9 lbs. |
$ 13.00 |
| 9 lb. - 10 lbs. |
$ 14.00 |
| Over 10 lbs. |
Add $ 1.00 per pound |
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Perishable Products. Any order with perishable products is shipped with the charge according to the table below. Shipping charge is based upon the total weight of the perishable items ordered. Shipping cost is determined by the total ship weight of your order multiplied by the shipping rate of $2.00 per lb. We also charge one time handling fee of $10.00.
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| Weight (lbs.) |
Shipping Charge |
| Up to 1 lb. |
$ 12.00 |
| 1 lbs. - 2 lbs. |
$ 14.00 |
| 2 lb. - 3 lbs. |
$ 16.00 |
| 3 lb. - 4 lbs. |
$ 18.00 |
| 4 lb. - 5 lbs. |
$ 20.00 |
| 5 lb. - 6 lbs. |
$ 22.00 |
| 6 lb. - 7 lbs. |
$ 24.00 |
| 7 lb. - 8 lbs. |
$ 26.00 |
| 8 lb. - 9 lbs. |
$ 28.00 |
| 9 lb. - 10 lbs. |
$ 30.00 |
| Over 10 lbs. |
Add $ 2.00 per pound |
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Directly from Russia Department Policy |
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The Directly from Russia department currently ships orders to all the states of the USA. We DO NOT ship to P.O. Boxes, APO/FPO military addresses or Puerto Rico. Most of our orders ship via UPS, Russian Federal Express or commercial post services EMS from our fulfillment center in Moscow.
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| Shipping from Russia | |
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Please allow about 3-4 weeks for delivery from Russia. We will do our best to inform you of any delays due to circumstances beyond our control. In some instances it is possible to secure shipping from the US. If that is the case, you will be advised accordingly. Many products offered in this section are exclusive and, as a result, limited in quantity. Availability and prices are subject to change without notice.
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| Custom requirements of the products from Russia | |
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Customs regulations in Russia impose restrictions on the quantities of products which can be shipped in one parcel. These restrictions are as follows.
1. Black caviar - 1 can, but not more than 250 g;
2. Red caviar - 1 can, but not more than 250 g;
3. Vodka - not more than 2 bottles per 1 package;
4. 10 names of different medicines per 1 package.
Shipping charge are calculated based on the table below:
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| "Directly from Russia" department shipping Rates | |
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| EMS post service rates | Federal Air Mail | | Pounds | kg | Price | | 0-0.2 | 0-0.1 | $69 | | 0.2-1 | 0.1-0.5 | $75 | | 1-2 | 0.5-1 | $87 | | 2-3 | 1-1.5 | $100 | | 3-4 | 1.5-2 | $112 | | 4-6.6 | 2-3 | $127 | | 6.6-8.8 | 3-4 | $142 | | 8.8-11 | 4-5 | $157 | | 11-13 | 5-6 | $171 | | 13-15 | 6-7 | $186 | | 15-17.6 | 7-8 | $201 | | 17.6-20 | 8-9 | $215 | | 20-22 | 9-10 | $230 |
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| | Pounds | kg | Price | | 0-0.7 | 0-0.3 | $10 | | 0.7-2.2 | 0.3-1 | $14 | | 2.2-4.4 | 1-2 | $21 | | 4.4-6.6 | 2-3 | $33 | | 6.6-8.8 | 3-4 | $44 | | 8.8-11 | 4-5 | $55 |
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Wholesale Shipping |
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All prices are FOB.
For shipping rates we recommend the following companies:
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| Frozen Food Express | - | (732) 855-0300 | | Alterman | - | (800) 631-1963 | | Destiny | - | (800) 423-1256 | | Fortnier | - | (800) 621-8066 | | HT-Singh | - | (800) 582-9354 | | Colorado Atlantic | - | (800) 233-6989 | | Big Red | - | (800) 366-7338 | | Food Crufters | - | (877) 848-1697 | | UPS | - | (800) 742-5877 | | FedEx | - | (800) 463-3339 |
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Wine department policy |
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| Shipping/Handling | |
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Wine department currently ships orders to the 40 contiguous US states, Alaska and Hawaii.
Due to legal restrictions we cannot ship to the following states: Florida, Georgia, Kentucky, Maryland, Tennessee, Indiana, North Carolina, Oklahoma, Utah.
We DO NOT ship to P.O. Boxes, APO/FPO military addresses or Puerto Rico. Most of our orders ship via UPS ground from our fulfillment center.
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| Shipping rates | |
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For wine delivery we charge $7.00 for the first bottle and $2.00 every additional.
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Pharmacy & Herbs Department Policy |
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| Shipping/Handling | |
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Pharmacy & Herbs Department currently ships orders to the 48 contiguous US states, Alaska and Hawaii. We DO NOT ship to P.O. Boxes, APO/FPO military addresses or Puerto Rico. Due to customs regulations we DO NOT ship to Canada.
Orders are shipped via UPS Ground or USPS, at the sole discretion of Russianfoods.com, within five business days, unless otherwise noted. From time to time, delays may result due to weather, product availability, or other conditions, and we will do our best to inform you of any delays in the shipping of your order.
All service to Hawaii and Alaska will be via UPS Second Day Air. These orders will be charged $12.00 plus $ 2.00 per pound.
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| Shipping rates | |
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Pharmacy & Herbs Products shipping charge is based upon the total weight of items ordered |
| Weight (lbs.) |
Shipping Charge |
| Up to 1 lb. |
$ 5.00 |
| 1 lbs. - 2 lbs. |
$ 6.00 |
| 2 lb. - 3 lbs. |
$ 7.00 |
| 3 lb. - 4 lbs. |
$ 8.00 |
| 4 lb. - 5 lbs. |
$ 9.00 |
| 5 lb. - 6 lbs. |
$ 10.00 |
| 6 lb. - 7 lbs. |
$ 11.00 |
| 7 lb. - 8 lbs. |
$ 12.00 |
| 8 lb. - 9 lbs. |
$ 13.00 |
| 9 lb. - 10 lbs. |
$ 14.00 |
| Over 10 lbs. |
Add $ 1.00 per pound |
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