We strive to satisfy and delight our customers. We adhere to certain principles and methods to provide you with the best service we can, while respecting your rights to security and privacy.
russianfoods.com has a firm commitment to sustain and protect you privacy. We’d like to tell you a bit about our information gathering and dissemination practices, the intention of which is to enhance your experience here, and help us serve you better.
We will not share your information with anyone outside of russianfoods.com or its operating company, and we’ve built our system to keep your data safe.
We use your Internet address (IP address) to help diagnose problems with our server, and to administer our web site. Your IP address is also used to help identify you and your shopping cart, and may be used to gather broad demographic information that is not tied to your specific identification.
Our site uses data stored on your computer as “cookies” (See cookies below) to keep track of your shopping cart, to deliver content specific to your interests, and to allow you to save your password so you don’t have to re-enter it each time you visit our site.
Our sites registration form asks you for contact and shipping information. We use the contact information that you provide during registration or checkout to send you information about our company, new product introductions, promotions and to contact you when necessary. You can choose not to receive our email, if its not related to a specific order. For more information see the Choosing Not to Receive Non-Order Related Email section below.
We ask for shipping information only if you buy products from us.
We may collect demographic and profile data as you surf through our site. If we do begin to collect this data, we will use it to tailor your experience, showing you content that we believe you might be interested in, and displaying the content according to your preferences.
We sometimes include links to other sites. russianfoods.com and its operating company, are not responsible for the privacy practices or content of these sites.
We don’t give or sell the information we collect to third parties outside russianfoods.com and its affiliated companies.
We sell stuff at our site, so we include an order form, which we’ll ask you to complete if you decide to shop with us. On the form we collect your contact information (email address, shipping address, etc.) and financial information (credit card number).
• We use contact information to send orders and to get in touch with you when necessary. You can choose not to receive our email (see the Choosing Not to Receive Non-Order Related Email section below). EXCEPTION: If you buy products we will always send email confirmation your order and its shipment.
• We collect credit card information strictly for billing purposes.